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Electronic Decision Making

Introduction

The UAE government gives high priority to the engagement of and continuous communication with customers to make decisions and improve the services offered to them. Hence, the National Emergency, Crisis and Disaster Authority (NCEMA) seeks to engage as many customers as possible and take their opinions via

online questionnaire which will be analyzed and used in making decisions that would be useful and enhance satisfaction of the customers.

The National Early Warning System

The National Early Warning System (EWS) is a set of procedures, policies and technologies, together, focus on the wellbeing and safety of all residents in the UAE, including the visitors. This is achieved through effective and fast public warning. The importance of EWS lies in the following main objectives:

Preserve lives and property by reducing the impact of emergency crises and disasters, by reaching as many people as possible to warn them of the potential danger or threat through various means of disseminations in a timely manner.

The governance of the EWS throughout the country and all the government agencies and institutions in the UAE for the proper coordination in the process of warning and dissemination and to ensure the effectiveness of public response and interaction.

Ensure the accuracy and speed of issuance of warnings through the activation of integrated electronic systems.

Supporting the emergency management system in the UAE in all the phases of an emergency.

Strengthening the status of the UAE and its classification in the global indicators of readiness.

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The Ncema App

The app of the National Emergency, Crisis and Disaster Management Authority is a mini-system to present all services provided by the Authority. The browser can identify the awareness guide, in addition to warning messages and evacuation centers, along with the initiatives of NCEMA such as the national volunteer program.

The app also includes additional information about the Authority, such as the history of creation, the media center, and the digital versions produced by the NCEMA.

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Awareness Series to Emergencies Crises and Disasters

First Edition: Dealing with Tremors and Earthquakes

Tremors and earthquakes are among the most dangerous natural disasters in terms of their devastating effects on human lives, individual properties and country infrastructure.

They occur so suddenly, leaving governments and individuals barely any time to protect themselves. Their consequences and reach are difficult to predict; they cannot be controlled nor can their intensity or the damage they cause be minimised. For these reasons, countries and governments seek to develop awareness programmes, measures and instructional campaigns that aim to instil a culture of safety within the community.

In this context, NCEMA has launched a major awareness initiative under the directives of the country’s wise leadership. It aims to instil a culture of prevention and safety by providing the community - nationals and residents alike – with the knowledge that enables them to sensibly and responsibly deal with natural disasters of different types and intensities. For that purpose, NCEMA employs all available methods and communication technologies to reach out to the population at large.

Dealing with Tremors and Earthquakes shows you the best ways to protect yourselves and those around you, to ward off any unforeseen dangers, to act sensibly and wisely in any case of emergency and to avoid any erroneous practices likely to lead to unfortunate consequences.

Second Edition: Responding to Weather Flutuations and Bad Weather

Weather fluctuations: It is a state of atmospheric instability in a particular area and the associated spread of dark clouds and formation of heavy fog, wind, thunderstorms, lightning, heavy rainfall, hails and possibly snowfall due to the impact of a depression on the surface of the earth. Natural disasters are still difficult to predict by humans in terms of accurate knowledge of the time, place and impacts; however, specialized studies and research have made great strides in the development of plans, programs and procedures to reduce the hazards of these disasters, both at the level of human losses or material damage.

This guide comes in the context of a series of guidelines and manuals the National Emergency, Crisis and Disaster Management Authority is aiming to generate in the context of its awareness plan. This plan is aimed at laying the foundations of public safety culture in the community and creating a comprehensive awareness among institutions and individuals on how to deal with disasters and risks with sufficient awareness and responsibility to preserve their lives and the environment in which they live along with all its contents and components.

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National Volunteers Program

Vision

"Forming a distinguished base of volunteers in the field of emergency, crises and disasters".

Mission

"Qualifying the State volunteer leaders with the view of supporting the efforts of national response during emergencies, crises and disasters to preserve lives and sustain the State’s achievements”..

Objectives

Attracting individuals of the community who are interested to volunteer and encouraging them to effectively assist in social development.

Establishing, qualifying and training a team of volunteers that will contribute to the assistance during emergencies, crises and disasters.

Establishing a database of volunteers to coordinate their work within the efforts of the national response.

Supporting programs specialized in the management of the National Career Level to guarantee the continuity of work during emergencies, crises and disasters.

Instilling and promoting the culture of volunteerism within the society.

Strengthening the sense of belonging, and social cohesion between community members and the State authorities, and collaborating during emergencies, crises and disasters.

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Your Emergency Guide

Questionnaire Subject

Your Emergency Guide is a guide issued by NCEMA to reduce risks that may happen to the citizen and resident in order to protect people and property as well.

NCEMA is keen to explain all the correct procedures to be followed in the case of emergency, crisis or disaster at work or at home with family members.

Your Emergency Guide provides guidance to save lives and property and create a society that is able to deal with emergencies, crises and disasters for a safe and happy society.

NCEMA has directed several questions to customers via a questionnaire to ensure that Your Emergency Guide has been delivered. Through the questionnaire, the customer opinions will be surveyed to improve the methods of delivery of the guide to as many customers as possible.

Questionnaire Objective

Improve and develop the methods of delivery of “Your Emergency Guide” to customers.

Decision Making

NCEMA will seek to improve the ways to communicate the guide to as many people as possible and implement the proposals made.

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Awareness and Education via NCEMA Official Website

Questionnaire Subject

As NCEMA believes that awareness and education is very important to improve the culture and awareness of the public about the correct procedures to be taken (before, during, after) emergencies, crises and disasters as listed on NCEMA website (available also via NCEMA application) in relation to emergencies, crises and natural disasters such as earthquakes, floods, sand storms in addition to dense fog and epidemics such as Coronavirus. NCEMA raise awareness via a variety public awareness threads at the NCEMA official accounts on the social media.

NCEMA aims to raise awareness and promote the emergency, crisis and disaster culture and explain how to deal with all emergencies, crises and disasters in a quick and correct way to save lives and property

In this questionnaire, NCEMA asks several questions to ensure that the awareness messages are conveyed to the customers. The questionnaire will also survey the public opinion on how to improve methods used to promote emergency, crisis and disaster culture among members of the society.

Questionnaire Objective

To improve and develop methods used to promote awareness among the public and instill the ECD culture in the society.

Decision Making

The ideas and opinions will be analyzed and monitored and based on this, new ways will be adopted and added to promote the emergency and crisis culture in the society.

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Emergency and Crisis Magazine

Questionnaire Subject

NCEMA publications include Emergency and Crisis quarterly magazine that discusses a variety of topics including ECD studies and research. It also includes interviews with prominent figures who have extensive experience in the ECD area at local or international levels.

Emergency and Crisis Magazine is aimed at presenting specialized studies and research to the members of diversified society especially postgraduate students and ECD researchers.

The magazine is one of the publications that aim to communicate with a diversified audience, convey emergency and crisis culture and highlight NCEMA role and activities whether at the local or international levels. The audience can receive a hard copy of the magazine or download their copy from NCEMA official website or application. The copy will be advertised on the NCEMA accounts on social media.

Questionnaire Objective

Ensure that Emergency and Crisis magazine is delivered to audience.

Decision Making

NCEMA will seek to improve and develop the ways to communicate Emergency and Crisis magazine to the largest portion of diversified audience and implement the proposals presented.

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