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Operation Department

The Department of Operations plays a significant role in crisis management through the National Operations Center that works around the clock, monitors the situation, and takes the necessary procedures to effect and implement national response plans.

Further, it establishes a database of national resources, maintains it, and coordinates the management of these resources at the time of emergencies and crises. It also coordinates and supports the efforts to implement national field response plans inside and outwith UAE. In addition, the Department undertakes to coordinate all aspects related to the Integrated System of Emergencies and Crises Management locally and nationally, ensure the readiness of all national response plans for specific risks and overall recovery framework, raise  the level of the National Operations Center, thus making it one of the best three operation centers nationwide.